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About this talk
ITSM solutions to manage the productivity, security, and compliance of today’s work, workforces, and workplaces.
Today organizations and businesses’ operations depend on technology to achieve optimal levels of productivity and efficiency and drive world-class business outcomes and superior success. ITSM solutions are crucial to ensure regulatory compliance and create a security perimeter that can protect data and users everywhere in the cloud, without introducing friction to the business. We bring our deep IT industry and functional expertise and a range of perspectives to illustrate how to design and deliver ITSM solutions that unlock the full potential of remote work and modern cloud-based solutions.
• LEVERAGE SERVICE INTEGRATION AND MANAGEMENT (SIAM)
Select, integrate operate the right tools to keep competitive and automate crucial processes — from security to compliance — to boost productivity and deliver world-class user experiences.
• GENERATE BUSINESS VALUE FROM A SINGLE PANE OF GLASS
Bring all applications, systems, and third-party solutions together and unify their management and optimization to deliver more value and meet customer needs and business requirements.
• IT AND BUSINESS ALIGNMENT TO CONNECT EMPLOYEES, CUSTOMERS, AND EXTERNAL PROVIDERS
Deliver company-wide service transparency and efficiency to turn best-practice ITSM principles into strategic value while making business more efficient, compliant, and secure.
• UNIFIED COMPLIANCE AND SECURITY OPERATIONS (SecOps)
Integrated compliance, cyber resilience, and vulnerability management processes to protect data, users, applications, and infrastructure. Enable remote, in-office, and hybrid teams to communicate and collaborate across channels, and time zones — without the constraints of physical location, meeting space, and traditional data sharing solutions.
